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FAQ

  • Why my pneumatic vibrator stop working?

    1️⃣ Insufficient or unstable air pressure (MOST COMMON)
    2️⃣ Dirty or wet compressed air (VERY COMMON)
    3️⃣ Lack of lubrication (for rotary air vibrators)
    4️⃣ Internal mechanical failure,like the bearing worn,broken piston,cracked housing etc.
    5️⃣ Blocked exhaust or silencer
    6️⃣ Wrong mounting or load condition
    7️⃣ Control valve/PLC or solenoid failure
  • Why we need use the optic fiber microduct connector at the air blowing system?

    Air-blown fiber relies on high-pressure air to push the fiber through microducts.
    A connector:
    1️⃣ To create a continuous, airtight duct path
    2️⃣ To ensure low friction and smooth fiber movement
    3️⃣ To provide mechanical protection and strength
    4️⃣ To enable modular and expandable network design
    5️⃣ To maintain fiber integrity and performance
    The microduct connector is like a sealed joint in a pipeline.
    Without it, the “air pipeline” would leak, and the fiber could not be blown efficiently.
  • Why your cylinder sensor damage during using?

    Firstly all our sensor must connect the load(eg. PLC or relay) during using. Secondly make sure if your system is overcurrent, our reed switch sensor is 100mA, solid state sensor 200mA. Bus door sensor can use for 1A. Thirdly make sure your direction of magnetic induction,some electric cylinder or electric linear actuator used different magnet,we need make some change at the electric board. 
  • Lots of customers will ask if we can supply BMW,Toyota or any other brand car shock absorber?

    Our shock absorber not use for automotive, they are definitely different application. Our shock absorber used for automation control system not for car or truck.
  • How long does shipping take?

    Shipping time depends on the method you choose:
    By Express (DHL/FedEx/UPS): Approximately 3-7 business days.
    By Air: Approximately 7-15 days.
    By Sea: Approximately 15-45 days (depending on the destination port).
     
    Please note that production time is separate from shipping time.
  • What are the available delivery terms?

    We accept various Incoterms to meet different customer needs, including:
    EXW (Ex Works):You arrange pickup from our factory.
    FOB (Free on Board): We deliver the goods to the port of departure (usually Ningbo or Shanghai).
  • What is your shipping policy?

    We offer worldwide shipping through reliable freight forwarders. We can arrange shipments by sea, air, or express courier (such as DHL, FedEx, UPS) based on your urgency and budget. Our team will track the shipment and keep you informed until the goods arrive safely.
  • Do you offer price discounts for large orders?

    Yes, we offer competitive discounts based on order quantity. Please contact us with your required items and quantities, and we will provide you with the best quotation.
  • What are your payment terms?

    Generally, We require 100% prepayment , But for large-value orders,we require a 30% deposit via T/T before production begins, and the remaining 70% balance must be paid before shipment.For regular orders or established partners, we can discuss more favorable terms.
  • What payment methods do you accept?

    We accept various payment methods to accommodate our global customers. Commonly used methods include T/T (Telegraphic Transfer), Ali Pay, and PayPal for sample orders. For long-term cooperation, we also support negotiation on flexible payment terms.
Ningbo Langch International Trade Co.,Ltd is a professional company engaged in the research,development,sale and service of different kinds pneumatic products ,hydraulic products and automation control parts for many years.

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 #2307, No.345 South of Huancheng West Road, Haishu, Ningbo, 315012, Zhejiang, China
 Vincent Sue
 0086-13968318489
 0086-574-87227280
 0086-574-87300682
 0086-13968318489
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